Frequently Asked Questions
Everything you need to know about your order and our aviation collectibles.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. For domestic shipping within the United States, please allow 3-7 business days for delivery depending on the selected shipping method.
Do you offer international shipping?
Yes, we ship our products globally. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
What is your return policy?
We accept returns on most items within 30 days of purchase, provided they are in their original packaging and unused condition. Personalized or custom-made items are final sale.
Are your model aircraft pre-assembled?
We offer both pre-assembled mahogany and plastic models, as well as model kits that require assembly. Please check the specific product description for the assembly requirements of each item.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.